The South African Social Security Agency (SASSA) is a government agency responsible for administering social security grants to eligible citizens. With millions of people relying on SASSA’s services, it’s important to know how to contact them in case of any issues or queries. In this article, we’ll provide you with the most up-to-date SASSA contact numbers and addresses for your convenience.
SASSA offers various ways to get in touch with them, including phone, email, and postal mail. Their national call center number is 0800 60 10 11, which is toll-free and available from Monday to Friday, 7 am to 4 pm. You can use this number to log queries or speak to an agent during working hours. It’s recommended to select your language option when prompted to ensure efficient communication.
In addition to the national call center, SASSA also has regional office numbers for each province. These numbers can be found on their website or by searching online. SASSA’s head office is located in Johannesburg, and they can be reached at 011 241 8320. They also have an email address, [email protected], which you can use for general inquiries. If you prefer to send postal mail, their address is Private Bag X120, Marshalltown, 2107.
Sassa Contact Numbers
Sassa offers various channels for individuals to get in touch with agents and representatives if they need information or assistance. The following are Sassa contact numbers:
- Sassa National Call Centre Number: Individuals can contact the Sassa National Call Centre by calling 0800 60 10 11. This toll-free number connects individuals to the national Sassa call center to log queries or speak to an agent during working hours.
- Sassa Head Office: Individuals can contact Sassa Head Office by calling 012 400 2322 (Switchboard). The Head Office is located at Sassa House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria.
- Sassa Regional Offices: Individuals can contact their nearest Sassa Regional Office for assistance. The contact details for each regional office can be found on the Sassa website.
- Sassa Social Media Channels: Individuals can also reach out to Sassa through their social media channels. Sassa has a presence on Facebook, Twitter, and Instagram.
If individuals need to update their cellphone number and/or email address that is used for communication and web application access related to their COVID-19 SRD R350 grant, they first need to verify that they are the original applicant. Individuals can submit their 13-digit South African identity number and the 6-digit Application ID (AppID) that Sassa provided them with here.
If individuals experience any unauthorized changes to their cellphone number, they can report the issue to Sassa by visiting the Sassa website and clicking on the “Unauthorized Cell Phone Number Changes” button. They need to fill in their personal information and explain the situation. Sassa will provide instructions on the resolution of the issue.
It is important to note that waiting times for Sassa to update phone numbers may vary. Individuals are advised to be patient while Sassa processes their requests.
SASSA Whatsapp Number
SASSA has recently announced that its Whatsapp line is open and can be used for a variety of purposes. The official SASSA Whatsapp number is 0820468553. You can use this number to check your SASSA status and SRD R350 grant status. You can also use this number for the R350 application and status check for other SASSA grants.
It is important to note that when using WhatsApp to contact SASSA about social grants and SRD R350, only one application should be submitted. This is to prevent any confusion or delays in processing your application.
If you need to get in touch with SASSA for any other reason, you can use their national call center number: 0800 60 10 11. This toll-free number connects you to the national SASSA call center to log queries or speak to an agent during working hours. The call center is available Monday to Friday from 7 am to 4 pm. When prompted, select your language option.
If you prefer to visit a SASSA office in person, you can find the contact details for your nearest regional office on the SASSA website. The website also provides information on the different types of social grants available, eligibility criteria, and how to apply.
In summary, the official SASSA Whatsapp number is 0820468553 and can be used to check your SASSA status and SRD R350 grant status, as well as for the R350 application and status check for other SASSA grants. If you need to contact SASSA for any other reason, you can use their national call center number or visit your nearest regional office.
Sassa Contact Details
Sassa, or the South African Social Security Agency, provides social assistance services to vulnerable groups in South Africa. If you need to get in touch with Sassa representatives for information or assistance, there are various channels available to you:
- By Phone: You can call the Sassa National Call Centre on 0800 60 10 11. This toll-free number connects you to the national Sassa call center to log queries or speak to an agent during working hours.
- By Email: You can send an email to [email protected] for general enquiries or [email protected] for grant-related inquiries.
- In Person: You can visit a Sassa office near you. To find the nearest office, visit the Sassa website and click on the “Regional Contacts” tab.
- On Social Media: You can send a direct message to Sassa’s official social media accounts on Facebook and Twitter for general inquiries.
If you need to contact Sassa Head Office directly, you can use the following contact details:
- Physical Address: SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, Pretoria
- Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083
- Telephone: 012 400 2000
- Fax: 012 400 2257
- Email: [email protected]
It is important to note that Sassa has a dedicated toll-free number for queries related to the COVID-19 SRD R350 grant. If you need to update your cellphone number and/or email address that is used for communication and web application access related to your COVID-19 SRD R350 grant, you need to verify that you are the original applicant by submitting your 13-digit South African identity number and the 6 digit Application ID (AppID) that Sassa issued to you on application or reapplication. You can do this by visiting the Sassa website and following the instructions provided.
If you have any other queries or concerns, it is recommended that you get in touch with Sassa representatives as soon as possible.
Contact Details for R350 Grant
SASSA offers a R350 grant to qualifying citizens who are in need of financial assistance. If you are looking for information on how to apply for the R350 grant or have any questions about the grant, SASSA has provided contact details for your convenience.
To apply for the R350 grant, you can visit the SASSA website or send an SMS to 082 046 8553 with your ID number and the word “SRD”. If you have any questions about your application or eligibility for the grant, you can contact SASSA directly at their toll-free number 0800 60 10 11 or email them at [email protected].
For more information on the R350 grant, you can also visit the SASSA website or contact your nearest SASSA office. To find the contact details for your nearest SASSA office, you can visit the SASSA website or check the SASSA contact details page.
It is important to note that the R350 grant is only available to qualifying citizens and that there are certain criteria that must be met to receive the grant. For more information on the eligibility criteria, you can visit the SASSA website or contact SASSA directly.
Sassa Contact Details Cape Town
Sassa (South African Social Security Agency) has several offices in Cape Town where beneficiaries can get assistance with their social security grants. Here are the contact details for some of the Sassa offices in Cape Town:
Sassa Bellville Local Office
- Physical Address: 7th Floor, Metropolitan Building, 1 Voortrekker Road, Bellville, Cape Town
- Phone Number: 021 941 5300
- Email: [email protected]
Sassa Cape Town Local Office
- Physical Address: 50 Queen Victoria Street, Cape Town City Centre, Cape Town, 8000
- Phone Number: 021 481 9736
- Email: [email protected]
Sassa Wynberg Local Office
- Physical Address: 2nd Floor, Wynberg Civic Centre, Cnr Main Road & Victoria Road, Wynberg, Cape Town
- Phone Number: 021 762 6333
- Email: [email protected]
Sassa Mitchell’s Plain Local Office
- Physical Address: Promenade Shopping Centre, Shop 39, Cnr AZ Berman Drive & Morgenster Road, Mitchell’s Plain, Cape Town
- Phone Number: 021 391 3110
- Email: [email protected]
It is important to note that these contact details are subject to change. Beneficiaries are advised to contact their nearest Sassa office or the Sassa national call center for the most up-to-date information.
Sassa beneficiaries in Cape Town can also visit the Sassa website for more information on social security grants and services.
Details for Child Grant
The Child Support Grant is a monthly grant provided by SASSA to help caregivers support their children. To qualify for the grant, the primary caregiver must be a South African citizen, permanent resident, or refugee, and both the applicant and the child must reside in South Africa. The applicant must also be the primary caregiver of the child/children concerned, and the child/children must have been born after 31 December 1993.
The grant amount is currently R460 per child per month and is paid out monthly. The grant is paid to the primary caregiver of the child, who must have a bank account in their name to receive the payment. The grant is intended to help with the basic needs of the child, such as food, clothing, and school expenses.
To apply for the Child Support Grant, the primary caregiver must complete an application form, which is available from SASSA offices or can be downloaded from the SASSA website. The completed form must be submitted to the nearest SASSA office along with the required documents, which include the caregiver’s ID, the child’s birth certificate, and proof of income.
If you have any questions or concerns about the Child Support Grant, you can contact SASSA directly by phone, email, or by visiting your nearest SASSA branch. The SASSA website provides a comprehensive list of contact details for each SASSA office, including phone numbers, email addresses, and physical addresses.
For more information about the Child Support Grant, visit the SASSA website or contact SASSA directly.
Sassa Contact Details Eastern Cape
For those living in the Eastern Cape province of South Africa, the South African Social Security Agency (SASSA) provides various services and benefits. To get in touch with SASSA in the Eastern Cape, there are several contact options available.
One way to contact SASSA in the Eastern Cape is by calling their regional office at 043 707 6335. This number can be used to log queries or speak to an agent during working hours, which are Monday to Friday from 7 am to 4 pm. When calling, clients will be prompted to select their language option.
Another option is to visit one of the local offices in the Eastern Cape. The SASSA website provides a list of service locations by district and municipality, along with the corresponding ward ID. For example, in the Alfred Nzo district, the Matatiele local office has a ward ID of 24401019.
For those who prefer to send an email, the Eastern Cape regional office can be reached at [email protected]. Alternatively, clients can send an email to [email protected] or [email protected].
It’s important to note that SASSA in the Eastern Cape has been experiencing some challenges with their phone lines, so clients may have difficulty getting through. In such cases, it may be helpful to visit a local office in person or send an email instead.
Overall, there are several ways to get in touch with SASSA in the Eastern Cape, including calling their regional office, visiting a local office, or sending an email. Clients should be aware of the challenges with phone lines and may need to try alternative contact methods if necessary.
Details for Disability Grant
Individuals who have a permanent, severe disability and meet specific requirements may be eligible for a disability grant. This grant is provided by the South African Social Security Agency (SASSA) and is intended to assist individuals who are unable to support themselves financially due to their disability.
To be eligible for a disability grant, the applicant must be a South African citizen, permanent resident, or refugee. The applicant must also be between the ages of 18 and 59 and be a resident of South Africa. In addition, the applicant must submit a medical or assessment report confirming their permanent, severe disability.
If an individual meets these requirements, they can apply for a disability grant at their nearest SASSA office. Application forms are not available online and must be obtained from the SASSA office.
Once an application has been submitted, the applicant will be notified of the outcome of their application. If the application is approved, the individual will be paid from the date they applied. The service is free, and there are no costs associated with applying for a disability grant.
If an individual has any questions or concerns regarding their disability grant application or eligibility, they can contact SASSA directly. SASSA has a toll-free helpline at 0800 60 10 11 for grant-related queries, including application status, eligibility criteria, and other information. Alternatively, individuals can visit the SASSA website for more information on disability grants and other social security services.
Overall, the disability grant is an important resource for individuals with permanent, severe disabilities who are unable to support themselves financially. By meeting the eligibility requirements and submitting a complete application, individuals can receive much-needed financial assistance to help them live a more comfortable and fulfilling life.
Sassa Contact Details Whatsapp
Sassa has recently announced that they have opened a WhatsApp line for people who need to get in touch with them. This is great news for those who prefer to communicate via WhatsApp. The WhatsApp number for Sassa Grants is 082 046 8553. You can use this number to get in contact with Sassa easily.
If you want to check your SASSA SRD R350 grant status on WhatsApp, you can do so by following these steps:
- Save the Sassa WhatsApp number (082 046 8553) on your phone.
- Open WhatsApp and search for the Sassa number in your contacts.
- Send a message to the Sassa number. You will receive an automated response asking you to select your preferred language.
- After selecting your preferred language, you will receive another automated response asking you to enter your ID number.
- Enter your ID number and send it to the Sassa number.
- You will receive a response indicating the status of your SRD R350 grant application.
It is important to note that the WhatsApp line is only for queries related to the SRD R350 grant. If you have any other queries or concerns, you can contact Sassa using their national call center number, which is 0800 60 10 11. This toll-free number connects you to the national Sassa call center to log queries or speak to an agent during working hours, which are Monday to Friday from 7 am to 4 pm.
Alternatively, you can also reach out to Sassa via email at [email protected] or visit one of their regional offices. The regional office numbers are as follows:
- Eastern Cape – 043 707 6335
- Free State – 0 51 410 8333
- Gauteng – 011 241 8300
- KwaZulu-Natal – 033 846 3400
- Limpopo – 015 291 7300
- Mpumalanga – 013 754 9428
- Northern Cape – 053 802 4911
- North West – 018 397 4400
- Western Cape – 021 469 0200
Overall, Sassa has made it easy for people to get in touch with them via various channels, including WhatsApp, email, and phone.
Sassa Contact Details Durban
For those living in Durban and needing to contact Sassa, there are several ways to do so. The regional office in Durban can be reached at 031 065 0471. Alternatively, there is a toll-free helpline at 0800 60 10 11 that can be used for general grant-related queries and assistance.
It’s important to note that the national Sassa call center can also be reached at the same toll-free number, which connects you to the national Sassa call center to log queries or speak to an agent during working hours. The call center is available Monday to Friday from 7 am to 4 pm. When prompted, select your language option.
For those living in specific areas within Durban, there are additional numbers to reach out to. For example, the Chatsworth area has a contact person named Alvine Haripersad, who can be reached at 083 335 5574 or via email at [email protected]. The Chesterville area has a contact person named Phumzile Ngema, who can be reached at 083 654 3628 or via email at [email protected].
The Durban area has a contact person named Dumisani Mkhize, who can be reached at 072 226 2286 or 079 519 8191 or via email at [email protected]. The Inanda area has a contact person named P Govender, who can be reached at 083 629 6981 or 061 868 1790 or via email at [email protected].
Overall, there are several ways to contact Sassa in Durban, including the regional office, the national call center, and specific contact people in various areas.
Details for Old Age Pension
An old age pension is a grant paid to individuals who are 60 years or older and who meet certain eligibility criteria. This grant used to be called the old age pension. To qualify, the individual must be a South African citizen, permanent resident, or refugee and live in South Africa.
The amount of the grant is R1,990 per month for people below 75 years of age and R2,010 per month for people over 75 years old. The grant is meant to support the basic needs of the elderly, such as food, shelter, and healthcare.
To apply for the old age pension, individuals can contact the SASSA toll-free call center at 0800 60 10 11. They can also visit their nearest SASSA office to fill out an application form. Applicants will need to provide certain documents, such as a South African ID or passport, proof of income, and proof of residence.
If an individual is already receiving the old age pension and their circumstances change, they must inform SASSA immediately. Changes in circumstances that may affect the grant include changes in income, marital status, or address. Failure to report changes in circumstances could result in the grant being stopped or reduced.
Overall, the old age pension is an important source of support for elderly South Africans who may not have other means of financial support. SASSA provides various channels through which individuals can apply for and receive the grant, making it easily accessible to those who need it.
Sassa Contact Details Port Elizabeth
For individuals residing in Port Elizabeth, the South African Social Security Agency (SASSA) has a regional office that can be contacted for inquiries about social security benefits. The SASSA office in Port Elizabeth can be reached via phone, fax, or email.
The contact details for the SASSA office in Port Elizabeth are as follows:
|043 707 6300
|043 707 6481
It’s important to note that the SASSA office in Port Elizabeth may have specific office hours and days of operation. Therefore, it’s recommended to contact the office in advance to confirm their availability.
SASSA is responsible for managing and administering social security benefits for eligible individuals in South Africa. These benefits include, but are not limited to, grants for older persons, persons with disabilities, and children. If you have any questions or concerns about social security benefits, you can contact the SASSA office in Port Elizabeth using the contact details provided above.
Frequently Asked Questions
What is the SASSA Head Office contact number?
The SASSA Head Office can be reached at 0800 60 10 11 during working hours, Monday to Friday from 7 am to 4 pm.
What is the SASSA SRD contact number?
If you have any questions or concerns regarding the Social Relief of Distress (SRD) grant, you can contact the SASSA SRD call center at 0800 60 10 11.
How do I change my phone number with SASSA?
To change your phone number with SASSA, you can contact them through their official email address at [email protected] or call the toll-free number at 0800 60 10 11.
Where are the SASSA offices located?
SASSA has offices located in all nine provinces of South Africa. You can find the address and contact information for your nearest SASSA office on their official website.
What is the SASSA contact number for Cape Town?
The SASSA Cape Town Regional Office can be reached at 021 469 0200 during working hours, Monday to Friday from 7 am to 4 pm.
How can I retrieve my lost SASSA reference number?
If you have lost your SASSA reference number, you can visit your nearest SASSA office or contact the SASSA helpline at 0800 60 10 11 for assistance. Always have your ID number and other relevant information on hand when contacting SASSA.