Many South Africans rely on Sassa grants to help them make ends meet. It’s important for beneficiaries to know how much they have left in their account to avoid overdraft fees or insufficient funds. Luckily, checking your Sassa balance is a simple process that can be done on your phone.
There are several ways to check your Sassa balance on your phone. One way is by dialing 1203210# and following the prompts. Another way is by using the Sassa WhatsApp contact number, which can be added to your phone by entering 082 046 8553. After adding the number, send the word “Sassa” to the number via the app and reply to the next message with the word “Status“. If you have a reference number, reply with “Yes” to the next message and then wait for your balance report.
For those who want to check their Sassa balance online, they can go to the Sassa official website and register or log in to their account. Once logged in, they can navigate to the “Balance” page and input their Sassa card number or grant ID details when prompted. The current balance will then display online.
Alternatively, beneficiaries can check their Sassa balance on their phone. To do this, they can simply dial 1203210# and press send. Next, they should enter their ID number, and their account balance will appear. According to the Agency, beneficiaries get one free balance inquiry per month. Thereafter, a cost of 60c will apply for each inquiry.
In summary, Sassa is an agency that provides social security grants to eligible individuals and families in South Africa. Beneficiaries can check their Sassa balance online or on their phone, making it easy to keep track of their grant payments.
Requirements to Check Sassa Balance on Phone
To check Sassa balance on phone, there are a few requirements that must be met. These requirements include:
- A mobile phone: The first requirement is a mobile phone that is capable of sending and receiving text messages or making calls. The phone must also have enough battery life and signal strength to complete the process.
- Sassa Card: The second requirement is a Sassa card. The card must be in the possession of the person who wants to check their balance. The Sassa card is issued by the South African Social Security Agency to eligible individuals who receive social grants.
- PIN: The third requirement is a Personal Identification Number (PIN). The PIN is a four-digit number that is used to access the Sassa account. The PIN is issued along with the Sassa card and must be kept secret.
- Airtime: The fourth requirement is airtime. Depending on the method used to check the balance, the person may need to have airtime on their phone. However, some methods allow for balance inquiries without using airtime.
It is important to note that the methods used to check Sassa balance on phone may vary depending on the service provider. Therefore, it is important to confirm the specific requirements with the service provider before attempting to check the balance.
Procedure to Check Sassa Balance on Phone
Beneficiaries of the South African Social Security Agency (SASSA) can easily check their account balance on their mobile phone. Here is a step-by-step guide to checking your SASSA balance on your phone:
- Dial 1203210# or 12069277# on your mobile phone.
- Follow the prompts on the screen.
- Choose the option for “SASSA Balance Inquiry.”
- Wait for a few seconds for the balance to be displayed on your screen.
Alternatively, SASSA beneficiaries can check their balance on ATMs or via SMS. For the SASSA balance check via SMS, dial 12069277# on your mobile phone and follow the prompts. This method will charge you a little airtime.
It is important to note that beneficiaries need to have their SASSA card with them when checking their balance on an ATM. Additionally, beneficiaries can check their balance online through the SRD check balance online portal.
In conclusion, checking your SASSA balance on your phone is a simple and convenient process. By following the above steps, beneficiaries can easily check their balance and stay up-to-date with their account.
Troubleshooting Common Issues
Unable to Check the Balance
If you are unable to check your Sassa balance on your phone, there are a few things that you can try. Firstly, make sure that you have sufficient airtime or data on your phone. If you do not have enough airtime or data, you will not be able to use the USSD code to check your balance.
If you have enough airtime or data, but are still unable to check your balance, try restarting your phone and dialing the USSD code again. If this does not work, try using an alternative USSD code to check your balance. Dial 12069277# on your phone and follow the prompts to check your Sassa balance.
If you are still unable to check your balance, you can visit your nearest Sassa office for assistance. Alternatively, you can contact the Sassa helpline for further assistance.
Incorrect Balance Displayed
If you have checked your Sassa balance on your phone and noticed that the balance displayed is incorrect, there are a few things that you can do. Firstly, check your transaction history to see if there have been any unauthorized transactions. If you notice any unauthorized transactions, report them to Sassa immediately.
If there are no unauthorized transactions, but you still believe that the balance displayed is incorrect, you can visit your nearest Sassa office for assistance. Alternatively, you can contact the Sassa helpline for further assistance.
It is important to regularly check your Sassa balance and transaction history to ensure that your funds are being used appropriately. If you notice any suspicious activity, report it to Sassa immediately to prevent any further unauthorized transactions.
Contacting Sassa Support for Assistance
If you encounter any issues while checking your Sassa balance on your mobile phone, you can contact Sassa support for assistance. There are various ways to get in touch with Sassa representatives, including by phone, email, website, in-person, post, and social media.
To contact Sassa by phone, you can call their toll-free number at 0800 60 10 11. Alternatively, you can email them at [email protected], or visit their website at sassa.gov.za for more information. If you prefer to speak to someone in person, you can visit your nearest Sassa regional office and request assistance from the customer service desk.
When contacting Sassa support for assistance with your balance inquiry, it’s important to have your Sassa card and ID book with you. This will help the agent access your account and provide you with up-to-date balance information. Additionally, make sure to provide them with any relevant information, such as your reference number or any error messages you may have received.
Overall, Sassa provides various channels for beneficiaries to get in touch with their support team for assistance. Whether you prefer to contact them by phone, email, website, in-person, post, or social media, they are available to help you with any issues you may encounter while checking your Sassa balance on your mobile phone.
In conclusion, there are several ways to check your Sassa balance on your mobile phone. The easiest way is to dial the USSD code 1203210# and follow the necessary prompts. If this method does not work, you can try dialing 12069277# and following each step. Alternatively, you can send an SMS to 32551 with the word “BAL” followed by your ID number.
Sassa beneficiaries can also check their balance on ATMs. Checking your Sassa account balance using a mobile device is one of the most convenient ways to stay up-to-date with your grant balance.
It’s important to note that if you have any issues with checking your Sassa balance on your mobile phone, you can contact the Sassa helpline at 0800 60 10 11 for assistance. It’s also important to keep your ID number safe and secure to prevent any unauthorized access to your grant balance information.
Frequently Asked Questions
How can I check my SASSA balance without airtime?
If you don’t have airtime, you can still check your SASSA balance by dialing 1303737# on your phone. This service is free and available to all SASSA beneficiaries.
What is the SMS number to check my SASSA balance?
To check your SASSA balance via SMS, send an SMS with the word “BAL” followed by your ID number to 48727. You will receive an SMS with your SASSA balance.
How do I check my SASSA balance online?
You can check your SASSA balance online by visiting the SASSA website and logging into your account. Alternatively, you can use the Moya app to check your balance.
How do I check my R350 grant balance?
To check your R350 grant balance, dial 1347737# on your phone and follow the prompts. You can also check your balance using the WhatsApp number 082 046 8553.
How do I know if my SASSA R350 is available?
You can check if your SASSA R350 grant is available by dialing 1347737# on your phone. You can also check your balance using the WhatsApp number 082 046 8553.
What is the USSD code to check my SASSA balance?
To check your SASSA balance using USSD, dial 1203210# on your phone and follow the prompts. If this USSD code doesn’t work, you can try dialing 12069277# and following the steps.